Tax, Shipping & Returns
No extra Tax for buyers when checking out.
-Item(s) will be shipped by Air Parcel within 1 business days(weekend exclude).
-Since the item was registered and need a signature, it should not lost. If there is no one home, the postman will left a note at the mail box.
-Combined Shipping, pls message us before or after placing orders. We will return the extra fee thru paypal.
-Shipping time sometimes might be delayed by customs or bad weather or Holiday season; following is the estimated time period base on our experience.
USA: 12~20 working days
Europe / UK: 12~20 working days
Canada / Sweden: 20~35 working days
Central / South America: 30~55 working days
Asia / Australia: 12~20 working days
Pls check your tracking number at the following websites,
1.Tracking number example: RG*********TW
(Pls choose English on the top right)
If you receive any defective item(s) on arrival, please kindly contact us within 60 days after receiving. Our customer service representative will guide you the returning procedure for replacement. A brand new replacement unit(s) will be sent to you at our shipping cost.
If you just don't need the item anymore, pls start the return process by emailing us or contact us page. After we received the returned item, if the item condition is good, we will then make a refund to you. We reserve the right to refuse refunds or exchanges on items that are returned in unsatisfactory condition.