Tax, Shipping & Returns
- Import Tax
USA / AU : When you check out, there will be no additional import taxes or customs duties upon delivery, as we will cover those for you in advance.
UK: Please rest assured that there will be no extra import taxes or customs duties for you to pay upon delivery. As the seller, we will prepay all necessary UK import fees and VAT in advance. The amount you see at checkout is the final price.
European Union: Buyers will need to pay import tax or customs duties upon delivery.
- Shipping
-Item(s) will be shipped by Air Parcel within 1 business days(weekend exclude).
-Combined Shipping, pls message us before or after placing orders. We will return the extra fee thru paypal.
-Shipping time sometimes might be delayed by customs or bad weather or Holiday season; following is the estimated time period base on our experience.
USA: 12~20 working days (Flat Shipping fee 5 USD)
Europe / UK: 12~20 working days (Free Shipping)
Canada / Sweden: 20~35 working days (Free Shipping)
Central / South America: 30~55 working days (Free Shipping)
Asia / Australia: 12~20 working days (Free Shipping)
Tracking your order please click the link below,
https://www.aftership.com/zh-hant/carriers/taiwan-post
For USA customers,
Pls track your order on USPS website,
https://tools.usps.com/go/TrackConfirmAction_input
- Returns
If you receive any defective item(s) on arrival, please kindly contact us within 60 days after receiving. Our customer service representative will guide you the returning procedure for replacement. A brand new replacement unit(s) will be sent to you at our shipping cost.
If you just don't need the item anymore, pls start the return process by emailing us or contact us page. After we received the returned item, if the item condition is good, we will then make a refund to you. We reserve the right to refuse refunds or exchanges on items that are returned in unsatisfactory condition.